A National Resource to Support Excellence in Community Action

Accountability of Charitable Organizations

The Panel on the Nonprofit Sector has published recommended actions to strengthen governance, transparency, and accountability among charitable organizations including 501(c)(3) agencies.

Appreciative Inquiry Process for Strategic Planning

Springfield Partners for Community Action uses the Appreciative Inquiry Process for strategic planning that builds upon an organization’s underlying strengths and values to create a vision for the future building on what worked best in the past.

Board of Directors Training

The Office of Community Services/Virginia Department of Social Services has developed a training presentation to help Community Action Agency board members learn about and effectively fulfill their roles and responsibilities.

Board Transformation Toolkits

The Center for Nonprofit Excellence has developed a series of free Board Transformation Toolkits that provide the groundwork for boards to learn new skills, reflect on their strengths and plan steps to become even stronger.

CAA Board Self-Assessment Tool

Learn more about the Indiana Community Action Association’s training and technical assistance initiative to strengthen board governance and improve CAA financial management and accountability.

CAA Board Self-Evaluation Instruments

Effective governance is an element of National Goal 5: Agencies Increase Their Capacity to Achieve Results. CSBG Information Memorandum 82 emphasizes that CAA boards are ultimately responsible for assuring that an agencies continue to assess and respond to the causes and conditions of poverty in their community, achieve anticipated family and community outcomes, and remain administratively and fiscally sound.

CAA Board Training Manual

The Iowa Community Action Association has created a Board Training Manual, which can be adapted for use by CAAs across the nation.

CAA Board Training Presentation

Community Action Kentucky has developed a Board Training Presentation to help Community Action Agency board members learn about and effectively fulfill their roles and responsibilities.

CAA Training and Capacity Building

State CAP Association Training and Capacity Building activities help strengthen and expand CAA governance, management, and program activities through (a) increased awareness of emerging trends and anti-poverty strategies, (b) skill building, (c) information exchange, and (d) access to materials and resources.

CAA Tripartite Boards – CSBG Information Memorandum 82

The Office of Community Services has developed information about the roles and responsibilities of tripartite boards as required by statute, along with suggestions on how State CSBG authorities, State community action associations, and local agency officials can help assure that boards function effectively.

CSBG Information Memoranda

The Division of State Assistance within the Office of Community Services publishes regulations and notices related to the Community Services Block Grant Program through Information Memoranda that are distributed to CSBG program administrators.

Effective CAA Board Governance

The National Association for State Community Services Programs supports a focus on Effective CAA Board Governance to help increase board involvement, management and accountability.

Emergency Preparedness and Disaster Relief

Resources to support disaster planning are featured along with tools from the U.S. Department of Health and Human Services that can be used by Community Action Agencies and others to develop effective Emergency Preparedness and Disaster Relief plans.

Financial Management for Federally Funded Organizations

The Administration for Children & Families, U.S. Department of Health & Human Services, provides information to help Federal grantee agencies understand and comply with the requirement to have financial management systems that provide for timely, accurate, current and complete disclosure of financial information while providing for oversight and protection of Federal funds.

Financial Oversight by Governing Boards

The Office of Community Services/Virginia Department of Social Services has developed a training presentation to help Community Action Agency board members learn about and effectively fulfill their financial oversight roles and responsibilities.

Framework for Economic Self-Sufficiency

The Community Action Partnership of Kern has developed a Framework for Economic Self-Sufficiency to support strategic planning by CAA’s with the primary purpose of cohesively fighting the causes of poverty.

Nonprofit Hiring Toolkit

The Bridgespan Group’s Nonprofit Hiring Toolkit explores important steps to the hiring process that, when done well and thoroughly, will help you find and hire the best talent for your open positions.

Membership Structure for State CAP Association

The Missouri Community Action Network has developed a three-level membership structure to build broad-based involvement and support toward accomplishment of the Association’s purpose and mission.

Planning and Evaluation Tools

Strengthening an agency’s planning and evaluation capacities is a key element of ROMA National Goal #5: Agencies Increase Their Capacity to Achieve Results.

Quality Review Process

The Fayette County Community Action Agency established a Quality Review Process as a mechanism to promote continuous improvement in all aspects of the agency.

Resource Center for Good Governance and Ethical Practices

Independent Sector has launched an online Resource Center for Good Governance and Ethical Practice, a comprehensive collection of tools for nonprofit and philanthropic organizations to enhance the accountability and transparency of their operations and ensure they operate in ethical ways.

Resources for Nonprofit Boards

BoardSource is dedicated to increasing the effectiveness of nonprofit organizations by strengthening their boards of directors.

ROMA Resources

The National Association for State Community Services Programs maintains the ROMA Web Site that contains information concerning Results Oriented Management and Accountability (ROMA), a performance-based initiative designed to preserve the anti-poverty focus of community action and to promote greater effectiveness among state and local agencies receiving Community Services Block Grant (CSBG) funds.

Rural Family Economic Success

The Annie E. Casey Foundation has developed Rural Family Economic Success to help rural families increase their income, stabilize their financial lives, and acquire assets and build wealth.

Strategic Communications Planning

As stated by the SPIN Project, a strategic communications plan has the power to transform an organization: both in terms of your credibility and status in your community, and in terms of the way you work together as a team to achieve your mission and vision for your community

Training Book for Community Action Boards

The Office of Economic Opportunity/Minnesota Department of Children, Families, and Learning has developed a training manual to help Community Action Agency board members learn about and effectively fulfill their roles and responsibilities.