A National Resource to Support Excellence in Community Action
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Working Hard & Working Well: A Practical Guide to Performance Management

Working Hard, Working Well: A Practical Guide to Performance Management is useful guide for those who are interested in understanding performance management, those who want to learn how to develop performance-management systems, and those who are looking for practical knowledge about how to implement such systems in order to “manage to outcomes” as Mario Morino points out in his book Leap of Reason.

Leap of Reason: Managing to Outcomes in an Era of Scarcity

Tools You Can Use! Leap of Reason: Managing to Outcomes in an Era of Scarcity – In this era of scarcity, it is no longer good enough for organizations to show that they’re meeting real needs; they need to show they’re making a real difference.