A National Resource to Support Excellence in Community Action

Upcoming Webinars in October – MASSCAP Training Center

Massachusetts Association for Community Action

Setting Professional Boundaries in a Changing Work Environment, Oct. 12

Supporting Job Readiness in the Time of Covid-19, Oct. 27

Setting Professional Boundaries in a Changing Work Environment

Tuesday, October 12 from 2:00 - 3:30 PM EDT 
Cost: $40 for CAA Staff, $50 for Non-CAA Members – registration
Target Audience: Direct service staff and their supervisors
Description: The pandemic has changed the way we deliver social services. Whether we are working remotely or in person with clients, professional and personal boundaries can be crossed which can influence the efficacy of services we provide. This 90-minute interactive webinar will familiarize staff with the concept of “ACE” (Awareness, Communications, Enforcement) to recognize when personal and professional boundaries have been crossed. We will discuss how personal, physical, emotional and time boundaries are crossed and will suggest tools to manage those situations, while teaching clients a valuable life skill.  As a result of this webinar, you will be able to:

  • Apply the “ACE” method to effectively maintain professional boundaries during in-person or remote service delivery.
  • Encourage clients to incorporate the “ACE” method into their own lives, as an invaluable life skill.
  • Recognize the changes in how we provide services and communicate with clients since the pandemic, and how healthy boundaries can be set in any environment.

Tom Ellis, CPC, is the owner and operator of Tom Ellis Coaching in West Newbury, MA. Tom is a former employee at a Massachusetts Community Action Agency where he counseled and coached youth and adults in education and training programs and in the last 30 years has held multiple positions such as a teacher, trainer, artist, counselor, case manager, IT support, advocate, hospice volunteer, mediator and his current role as Life Coach in various industries. In his spare time, Tom lives on a small farm that is home to alpacas, goats, chickens, ducks and some labs.

Supporting Job Readiness in the Time of Covid-19

Wednesday, October 27 from 10:00 - 11:30 AM EDT 
Cost: $50 for CAA Staff, $60 for Non-CAA Members – registration
Presenter: Martha Oesch, Curriculum Co-Developer/Trainer, Principal at Oesch Consulting
Description: What does it look like to support people entering or re-entering the labor market in these uncertain and ever-changing times? This interactive session will delve into lessons from MASSCAP's research-based Job Readiness and Employability Development curriculum, with a focus on developing participants' soft skills such as time management, listening skills, and working on a team. We'll focus on the most relevant topics during this evolving time. You'll learn how to integrate effective activities virtually, during one-on-one case management/counseling/coaching sessions, during workshops, or in a classroom.

As a result of this workshop, you'll learn:

  • Who might benefit from the curriculum
  • How it can be used remotely and in-person
  • Information on targeted job readiness topics most relevant given COVID-19, a slack and evolving labor market, and a focus on addressing structural racism
  • Activities you, your team, or your program can implement within the next month


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