Illinois Association of Community Action Agencies
IACAA News – January 2021
See newsletter for the full story on each of these items
Our 2021 training schedule will equip you with information on LIHEAP Customer Practices, Customer Service Approaches, Quality Assurance for CAA's and MUCH MORE! View IACAA’s February/March Training Calendar, which includes:
- Customer Service Approaches for LIHEAP professionals (Part 2), Feb. 2
- LIHEAP Customer Practices - Conversations and Q&A, Feb. 9
- Exploring Community Wellbeing, Feb. 17
- Community Engagement (Part 2), Feb. 25
One of our top priorities is ensuring our conferences represent the topics, issues, and speakers most relevant to our attendees. We therefore invite program ideas directly from our community…We are seeking best practices and thought-provoking ideas based on the Promise of Community Action.
Please complete the Call for Speakers/Session Topics Survey for presenter and session ideas as it relates to the IACAA Virtual Conference in May 2021.
DHS is pleased to announce a new tool to help organizations across Illinois successfully comply with the Grant Accountability and Transparency Act (GATA).
Administered by the Indoor Climate Research and Training center:
⇒ CP Round 3
⇒ Crew Lead/Arch Certification
⇒ WeatherWorks Training
⇒ Dense Pack Training
⇒ Air Sealing Workshop
⇒ RRP Full-Day Certification
⇒ RRP Half-Day Recertification
⇒ BPI/QCI Refresher with Online Exam
⇒ Mobile Home Training
Start the New Year by taking a look at the December issue of VirtualCAP RoundUP. IACAA is providing each CAA in Illinois with a subscription to RoundUP!