A National Resource to Support Excellence in Community Action

Motivational Interviewing Training – NCCAA

Training event web page


Case managers, family advocates, self-sufficiency coaches – these are just a few of the many titles to describe the ever-important role of working directly with families in need. Front-line staff are at the heart of what we do as a Community Action network.

One powerful technique case managers can utilize in daily work is motivational interviewing. By understanding and implementing basic motivational interviewing techniques (i.e., asking the right questions, reflective listening, empathy vs. sympathy, etc.), case managers can better inspire clients to achieve their goals.

Don't miss this highly interactive, powerful training that will enhance the service delivered to the community. Motivational Interviewing + Case Management = Impact! Keep scrolling for more information and to register today!

See the training event web page for additional information including facilitator bios and registration link.


Download the agenda

Introductions/Overview of Learning Objectives

Introduction to Motivational Interviewing

History and the Transtheoretical Stages of Change

Motivational Interviewing Activity


4 Principles of Motivational Interviewing

Techniques for Micro-skills of Motivational Interviewing

Strategies to Avoid in Motivational Interviewing




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