A National Resource to Support Excellence in Community Action

2017 Human Services Conference – MCAP

Maryland Community Action Partnership

2017 Human Services Conference

Facing the Future – Together

May 2-4, 2017 in Towson, MD

Workshops-At-A-Glance

Conference Overview

This year’s conference will bring together more than 300 Human and Social Services professionals from across Maryland, Delaware, and the District of Columbia working in programs such as CSBG, MEAP/EUSP, Weatherization, Head Start and more.

Our conference is particularly important for human services government and nonprofit professionals to share and learn from one another in a partnership that will enhance their ability to better serve consumers.  This includes Executive Directors, Board Members, Agency Managers, Leaders and Supervisors, Human and Family Service Practitioners, State Government Staff, Direct Services Staff, Social Workers/Licensed Professionals, and Customers/Volunteers.

Workshops

The conference features Training Tracks designed to highlight cutting-edge issues in agency operations, program development, customer service, board governance, marketing and public relations, social media, program policy and updates, and more. Sessions will focus on:

  • Advocacy Initiatives to Reduce Poverty
  • Innovative Approaches in Serving Consumers
  • Policy Updates for Community Action, Energy, Weatherization, Head Start, State and Federal Regulations
  • Professional Development & Effective Leadership and Governance Practices

This year’s conference will feature five tracks – see the Conference Guide, which includes details on each session.  Plus, see DHCD's Housing and Building Energy Program's Weatherization Track Agenda.

Management & Administration Track

  • Strategic Partnerships and Collective Impact – Melissa Sines, Learning Director, Maryland Nonprofits
  • Lobbying and Advocacy: Making Your Voice Heard – R. Allison Ma'luf, Esq., Deputy Director and Senior Counsel, CAPLAW
  • Leadership and Professional Development Best Practices – Angela Gustus, MPA, Executive Director, Human Services Program of Carroll County, Inc.
  • Building Your Financial Education Program – FDIC
  • The Drivers Model: A Strategic Planning Model to Move Your Organization Forward – Wendy Wolff, Director of Consulting, Maryland Nonprofits
  • How to Use the Maryland Self-Sufficiency Standard for Maryland – Sharon Strauss, Executive Director, Montgomery County Community Action Agency
  • Apply For and Managing New Grants – Susan Casey
  • Recruiting and Engaging Millennials for Volunteer Roles – Alissa Ganser, Director, External Relations & Programs, Business Volunteers MD

Professional & Program Development Track

  • Winning Components to Workforce Development Program – Jennifer Graybill, Director of Workforce Development, Human Services Programs of Carroll County, Inc.
  • Implementing Change in Head Start Organizational Culture – Charlene Marie Muhammad, Head Start Program Manager, Montgomery County Community Action Agency
  • Developing an Energy Education Program – Angela Bivens, Program Coordinator, First State Community Action Agency
  • Building Capacity in a Rural Community – Charlotte Davis, Executive Director, Rural Maryland Council
  • CAA Anti-Poverty Strategies – Tiffney Marley, Project Director, Learning Communities Resource Center, Community Action Partnership
  • Manage Your Stress and Avoid the “Burn Out” – Chere Goode, Founder/CEO, Total Harmony Enterprises
  • Becoming a Certified Community Action Professional – Jarle Crocker, PhD. NCRT, Director, Training and Technical Assistance, Community Action Partnership
  • Personality Assessments: Myers Briggs and Strengths Finders – Paige Teegarden, Founder/President, Think Outside

Direct Service, Emergency Assistance and Clinical Practice Track

  • The Benefits of Family Finding for Homeless Youth – Joshua Brusca, LGSW, Clinical Performance Improvement Coordinator, Health Care for the Homeless
  • Supportive Resources for Low Income Veterans – Dana Hendrickson, MA, Director, Outreach and Advocacy, Maryland Department of Veterans Affairs
  • Building Your Financial Education/CRA Program – FDIC
  • Homelessness Intervention Best Practice: The Rapid Rehousing Model – Charmaine Aponte, Rapid Rehousing Specialist, Community Assistance Network, Inc.
  • Trauma Informed Care – Elena Cohen
  • Maryland’s Interagency Council on Homelessness – Heather M. Sheridan, Director of Homeless Services, Interagency Council on Homelessness
  • How to Get the Most of College Interns: Best Practices for Growing Your University Partnerships – Mayaugust Finkenberg, Ed.D, LCSW-C, Assistant Professor and Field Placement Coordinator, Human Services Department, Stevenson University
  • Take it to the Complaint Department: How to Turn Complaints to Commitments – Myka Piatt, SFW Program Manager, Temple University Harrisburg

Board Governance Track

  • Board Governance: Bridging the Gap from Compliance to Excellence – Octavia S. Caldwell, Senior Consultant, ROC Consultants, LLC
  • Board and Staff Partnership: Governance vs. Management – Melissa Sines, Learning Director, Maryland Nonprofits
  • How Boards Can Directly Empower Low Income Residents to Advocate for their Communities – Pamela Luckett, Board Chair, Montgomery County Community Action Agency
  • Rookie of the Year: The New Executive Director and Board Member – Jarle Crocker, PhD, NCRT, Director, Training and Technical Assistance, Community Action Partnership
  • Board of Directors Self-Assessment – Jarle Crocker, PhD, NCRT, Director, Training and Technical Assistance, Community Action Partnership
  • MD CASH - VITA Site Success – Francesca Jean Baptiste
  • NASCSP – Jackie Orr
  • Community Economic Development – Julie Jackopic

Community Action

  • Political Activity: Playing by the Rules – R. Allison Ma'luf, Esq., Deputy Director and Senior Counsel, CAPLAW
  • CSBG State Update – Stuart Campbell & Michelle Bass
  • Becoming a Certified Community Action Professional – Jarle Crocker, Phd, NCRT
  • Results-Oriented Management & Accountability (ROMA) Overview and ROMA Next Generation – Barbara Mooney, PhD, Director, Association of Nationally Certified ROMA Trainers
  • Theory of Change and Available Resources – Barbara Mooney, PhD, Director, Association of Nationally Certified ROMA Trainers
  • Community Level Collaboration: Best Practices Sharing – Barbara Mooney, PhD, Director Association of Nationally Certified ROMA Trainers & Tiffney Marley, Project Director, Learning Communities Resource Center, Community Action Partnership
  • Strategies for Integrating Data--Getting to Unduplicated Counts – Paige Teegarden, Founder/President, Think Outside
  • Turning Numbers Into Stories – Jackie Orr, NASCSP

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